Mystical Journeys
Terms & Conditions
Last updated: June 2026
These Terms & Conditions govern all tours and travel services provided by Mystical Journeys India Private Limited. Please read them carefully as they set out our respective rights and obligations.
Conditions relating to confirming a booking, pricing, and payment are set out separately in our Booking & Payment Policy.
1. Passport, Visa & Travel Documents
Guests are solely responsible for:
- Valid passports
- Visa requirements
- Travel permits
- Health documentation
- Immigration compliance
Any assistance provided by Mystical Journeys does not constitute a guarantee of approval.
2. Special Pilgrimage Tours
Certain journeys including:
- Kumbh Mela
- Kailash Mansarovar Yatra
- Amarnath Yatra
- Char Dham Yatra
- Spiritual Retreats
- Festival Tours
may require advance deposits, permits, registrations, medical certifications, or government approvals.
Applicable supplier and government regulations shall apply.
3. Helicopter Services
Helicopter services are operated by independent aviation operators.
Operations remain subject to:
- Weather conditions
- Government permissions
- Technical approvals
- Operational factors
Mystical Journeys acts only as a booking facilitator and shall not be responsible for delays, cancellations, rescheduling, or operational decisions of helicopter operators.
4. Itinerary Changes
India is a dynamic destination and occasional modifications may become necessary.
Mystical Journeys reserves the right to:
- Change hotels
- Modify routes
- Rearrange sightseeing
- Alter transportation arrangements
for operational, safety, weather, religious, governmental, or logistical reasons. Suitable alternatives shall be provided wherever possible.
5. Travel Insurance
Comprehensive travel insurance is strongly recommended. Coverage should include:
- Medical emergencies
- Trip cancellation
- Trip interruption
- Emergency evacuation
- Personal liability
- Loss of baggage
6. Health & Fitness
Certain tours involve physical activity including trekking, walking, camping, pilgrimage routes, and high-altitude travel.
Guests are responsible for assessing their own fitness and seeking medical advice where necessary.
7. Guest Conduct
Mystical Journeys reserves the right to remove any participant whose behaviour:
- Endangers others
- Violates local laws
- Causes disruption
- Damages property
No refund shall be due in such circumstances.
8. Liability
Mystical Journeys acts as an intermediary between guests and independent service providers. We shall not be liable for:
- Personal injury
- Illness
- Death
- Property loss
- Delays
- Flight cancellations
- Natural disasters
- Political unrest
- Acts of God
- Events beyond our control
9. Force Majeure
Mystical Journeys shall not be liable for circumstances arising from:
- Floods
- Landslides
- Earthquakes
- Pandemics
- Epidemics
- Government restrictions
- Civil disturbances
- Terrorist activities
- Airline disruptions
- Extreme weather conditions
Any resulting expenses shall be borne by the guest.
10. Photography & Promotional Use
Unless specifically declined in writing, guests grant permission for photographs and videos captured during tours to be used for promotional and marketing purposes.
11. Jurisdiction
All disputes shall be governed by the laws of India.
The courts of New Delhi shall have exclusive jurisdiction over any dispute arising from services provided by Mystical Journeys India Private Limited.